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Introduction
In today’s world of the hospitality industry, service is of the ut most importance. In order for us to
provide the best service we also require a good Point-of-Sale (POS) system which is efficient,
stable, reliable and of course user friendly. We found a POS system called Micros 3700 which
enabled us to do just that!
This document is a guide that provides information about the features included in the Micros 3700
POS Software. In addition, this manual was also compiled to provide the complete procedural
information for each task in the system.
The Micros 3700 system uses PC and networking architecture, client/server architecture, a
standard Microsoft operating system, flexible and configurable software.
In addition to POS operations, the 3700 system also gives you :
a. Printing capabilities (guest checks and kitchen orders)
b. Sales and Cost reporting
Because the 3700 system uses the Microsoft Windows NT operating system or Microsoft
Windows 2000, it offers multi-user capability, meaning more than one client can use the system
(access the server) at the same time. It also offers pre-emptive multi-tasking capabilities. This
means that a computer (client or server) appears to do more than one task at the same time, such
as completing a POS transaction and printing.
Terminal
Touch screen Card Reader
Sign In
The user must sign in before he/she can perform a POS operation.
Run your employee magnetic card through the card reader. The black strip must face the right
hand side of the card reader.
The prompt Ready for your next entry appears.
Sales transactions include such tasks as beginning a guest check, posting menu item sales,
printing orders at the proper preparation areas and recording payments.
These are all actions that can take place during a service round.
Guest Checks
A guest check is a record of all sales, from the customer’s first order to the final payment. Detail
entries include menu items, discounts, service charges, voids, returns and tender/media entries.
The printed check that is presented to the customer for payment shows all detail entries.
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